Our friends provided us several contacts for tour guides but we chose Tripperhood based on the good reviews from Tripadvisor. We were glad with the decision. I like that the admin was prompt in getting back to our queries and the dealings were done professionally. Our stay at recommended hotels were satisfactory and upgrade options are provided.
We are happy and impressed by the assigned guide, Vincent . He was patient, thoughtful, punctual, engaging, enthusiastic, and outgoing! Before the trip, we had safety and welfare concerns as we didn’t have any intense trainings and preparation for the hike. Note this is a back to back hiking trip for 3 consecutive days! However, we felt safe and assured throughout the activities as Vincent was always around taking care, guiding and following us at our pace. We are appreciative of all the nice photo spots advice given and the photo taking service by Vincent. I like that we were occasionally being reminded by Vincent to document the memories of our trip. Because sometimes we get too tired to snap the photos and got swept away by the scenic view. The driver, Agus has pleasant personality and is a confident driver. We feel safe travelling with them. One more commendable trait about Vincent is his thoughtfulness when he learned about my husband’s birthday. He went the extra mile to get cakes to surprise him!
We had the best ever adventure so far and an impactful memories from this trip! Will absolutely recommend Tripperhood to our families and friends!
Athisa is very friendly, kind, open and she really loved her job and it makes the trip even more pleasant. She's also organized and takes care of her customers
Anita is the best guide from Java Island and the rest from the world
Kevin is very friendly and nice. He guides us to see the sunrise in an excellent places without the crowded. moreover, he is very thoughtful and take care both of us. We are very satisfy with kevi
I enjoyed my stay at Surabaya, thanks to the wonderful guide I had Athisa from Tripperhood. Athisa herself is an adventurous person, loves travelling and knows places in and around Surabaya very well. In fact when I'm coming next time to Indonesia, definitely I would get in touch with the Tripperhood team for their services and fabulous assistance once again.
We had an amazing time with Athisa on Java, visiting Sempu, Bromo and Ijen. Everything was perfectly organized and we felt like we are visiting a country together with a new friend. We had lots of fun together and have lots of nice memories! We hope that we can come back soon and see more of this amazing place! 🙂
Athisa is really helpful, professional, knowledgeable about her surroundings and flexible. Apart from guiding, she even helped me to do a humble wedding proposal at Bromo Mountain. We arrived as a client, depart as a friend, and definitely will seek her when we return to East Java as family.
We are happy with the service and care from all the tour guides. You are observant and took extra steps to offer us help. We can see that all of you were trying your best to bring us to some places which were not in the original itinerary. We were also pleasantly surprised that Agnes would bring a DSLR camera to take the picture of our trip, something that we did not expect. We enjoyed the trip very much.
"Going to Semeru made us forget about all other destinations we visited. We wish we never have to leave this place"
We love our guide, she's young and energetic! We were introduced to various kind of local food which was both authentic and very affordable! It wasn't just a vacation that simple, with Athisa, we truly experience the beauty of East Java and the kindness of its people. We will definitely visit this exotic land again for it has so so much to offer!! Thank you Athisa!!